Hotel Bristol Salzburg
Room search
Check In
Check out

Service at the Hotel Bristol Salzburg

Your well-being is our top priority

For everything to go like clockwork at the Hotel Bristol Salzburg, we are of course ready to serve around that clock. The first-class house & room service includes our 2x daily maid service and our shoe-shine service.


Below we have compiled a list of all other important points for you:





We hold adapters for most electronic devices at the Front Desk.


All our rooms are equipped with anti-allergic bed linen.

Back to the top »



Baby cot/Crib

If you need a baby cot/crib, please contact the Front Desk.


If you need a Babysitter please contact the Front Desk. Please note that Hotel Bristol Salzburg acts just as intermediary and that all agreements have to be clarified directly with the Babysitter.


Our hotel bar is located on the ground floor with a spacious lounge and an open fireplace. Opening hours are daily from 11 am to midnight.


In the bathroom a hotel’s own bathrobe is at your disposal, which you may buy at the Front Desk.

Beauty & Wellness

We are pleased to make appointments for a massage, hairdresser or a cosmetician on request. Right across the street you will find the beauty salon “Lisa Cosmetics”. For further information, please contact our staff at the Front Desk.


Start the day with our sumptuous breakfast buffet from 7:00 - 10:30 am. Sundays, bank holidays and during festival times until 11:00 am. Of course you can also have breakfast in the room. Please hang the ordering list on the evening before on your door or call the restaurant (number 7).

Butler service

We are glad to offer butler service on request and depending on availability.

Back to the top »




In the lobby and the Sketch Lounge two computer terminals are available day and night. We are pleased to provide a Laptop in your room on request.

Credit Cards

We accept EC-Card, Diners Club, Euro Card, Master Card, Visa card and JCB.

Back to the top »




We kindly ask you to vacate your room on departure day by 12 noon. If you would require a late check-out please contact the Front Desk latest on the evening prior to your departure.


Please feel free to bring your small dog (up to 5 kg) with you. Your four-legged friend stays with us for € 15.00 per day. However we would like to indicate that in case of damage the holder of the animal is liable. Please note that dogs are not allowed in our restaurant.

Back to the top »



Excursions/Rental Cars

We are pleased to inform you about leisure activities. If you want to rent a car or order a limousine chauffeur we are pleased to arrange everything according to your personal wishes.

Back to the top »




In case of fire, please act prudently and follow the signs to the emergency exits. Report immediately fire or burning smell. Do not use elevators in case of fire.


Please contact our team at reception for information, bookings and confirmations. The nearest international airports are Salzburg and Munich. We would be pleased to arrange a transfer to the airport or train station.


The Front Desk would be pleased to order flowers for you. These will be delivered then as soon as possible.

Back to the top »



Guest Comments

Your honest and constructive comment is important for us. Please contact us directly if you are using one of our services were not satisfied. Only then we can be your and our own high standards. We are looking forward to hear your opinion. In your information folder you will find a form which you can fill out.

Back to the top »




All our bathrooms are equipped with a hairdryer.

Back to the top »



Ironing & Sewing

Please contact the Front Desk for ironing service or sewing work. We are pleased to forward your wishes to the housekeeping promptly.

Back to the top »



Lost & Found

Should something go lost during your stay or you forget something on your departure, we will retain the lost property discreetly for you in the office of the housekeeper and send them to you on request.


If we can help you with your luggage, please contact the Front Desk.

Back to the top »




Magazines and newspapers are available at the Front Desk for you. On request, newspapers can be brought up to your room as well. Should you require special, especially international, newspapers, please let us know the day before.


After consulting you, we will connect incoming calls for you. Messages, faxes or mail news will be brought up to your room or will be kept safe at the Front Desk in your absence.


Our minibar refills daily. The items taken from your minibar are registered by the housekeeper and will be charged to your room.

Mineral water

Free mineral water in all rooms.

Money Change

We gladly change for you your foreign banknotes to the hotel-day sentence at the reception into euros.

Back to the top »



Office work

Please talk to the Front Desk if we may help you with office work. Sending and receiving faxes and e-mails are as well possible as copying and printing documents.

Back to the top »




We are pleased to name you the closest pharmacies on duty and might take care of various errands. Please consider that we have to abide by the law regarding prescription medication. In case a doctor is required we are glad to refer to the doctor on duty. In emergency cases we will organize medical aid right to the hotel.


We will gladly arrange a photographer for personal memories of your stay at Hotel Bristol Salzburg in Mozart's city. Please contact the Front Desk.


If you need more pillows please contact our housekeeping department.

Back to the top »



Room Service

We offer room service 24 hours a day (see also our room service menu). Please contact our restaurant at extension 7.

Back to the top »




In your room you will find a safe where you can store your valuables. Of course, we can keep you’re your things in our safe at the reception for you as well. We do not take any liability for exposed valuables.

Shoe Shine Service

If you want to have your shoes cleaned overnight, we kindly ask you to put your shoes outside the door on the eve. Please contact the Front Desk if you want to have your shoes cleaned during the day. We will immediately pick up your shoes and bring them cleaned back to your room.


We kindly ask for your understanding, that all rooms and suites at the Hotel Bristol Salzburg are non-smoking rooms.

Solemn mass

Please contact the Front Desk for the current times.

Back to the top »



Table Reservation

We kindly ask you to reserve a table in our restaurant „Polo Lounge” in time. Please call our restaurant at extension 7 or the Front Desk at extension 5. Of course, we will recommend you other restaurants in the city and surrounding area or restaurants according to your preferences.


If you need a taxi, please contact the Front Desk.


All the rooms are equipped with a direct dial telephone. The phone fee is € 0.22 per unit. To get an outside line, please dial "0". If you want to call another room, simply dial the appropriate room number. Please let us know if we can be of any help in finding your desired number.

Television program

Your room is equipped with a television and a remote control. You will find a TV guide with the current television program in your information folder. You will find an overview of all the channels in your folder as well.


The Salzburg Tourist Information Office is located on Mozart Square and is open daily from 9 am to 6 pm. At the tourist information you will get information about Salzburg, tickets to cultural events and more information. With pleasure, we will assist you for all tourist and cultural arrangements.

Back to the top »




Please ask our housekeeping for suitable vases.


Make a very special gift to your family, your friends, your colleagues or your business partners. Be it a romantic dinner, a breakfast, a night in a suite or a stay for a very special occasion. We can prepare the vouchers for all hotel services. Please contact the reception - we advise you in choosing and we will issue the right voucher immediately.

Back to the top »



Wakeup Call

We would be very pleased to note your wish for a wakeup call.


Salzburg - and especially the HÔTEL BRITSOL SALZBURG - is popular for weddings and honeymoon stays. All information we hold quite ready for you at the reception and with pleasure we assist you in all your arrangements.


In the entire hotel, complimentary high-speed wireless network is available.

Back to the top »



If you find a word with the letter Z, we will arrange it.

Back to the top »

Download "A-Z" information (PDF file, 51Kb) »



Clefs d'Or Of course, our concierge service (Ext: 5 or 96) is always ready to fulfil your wishes or answer any questions you may have. Clefs d'Or